Frequently Asked Questions

Salinas Brand Produce Label What kind of printing is this? The wood is printed on an flat bed printer with Eco friendly inks. The canvas is printed on an Eco Solvent printer.

What materials do you use? We use new Pine for the wood prints and a 65/35% polyester cotton blend canvas.

Where do you ship from? We are located in Salinas, California. Salinas is 100 miles south of San Francisco and about 15 miles east of the Monterey Peninsula.

Do you keep Credit Card information? No! For your security, no credit card information is kept on our servers.

What is your return policy? If you decide you do not want the image you ordered you may return it to us and we will credit your account. You will need to pay all shipping charges, and it must arrive undamaged.

What do I do if the art piece arrives damaged? Immediately contact us by phone or email and please include pictures in the email. If the damage is obvious in the pictures we will send a replacement immediately. All shipments are insured and we go to great lengths to package the image properly. If the damage was caused by the shipper, we will have to follow their instructions for making a claim. We will do the best we can to expedite this process, but it can take some time. The shipper will probably issue a call tag, which means they will pick up the damaged package. They will look it over at their facility and then send it back to us.

If there is a manufacturing defect we will work with you to figure out the best method to replace the defective article. We may or may not have the damaged piece shipped back to us. If we choose to get it back we will issue a call tag with the shipping company to come to your location and pick it up. Please repackage it for shipment back to us.

Barn Loft Prints
1370 Burton Avenue, Suite H
Salinas, CA 93901

phone: 1.831.424.0965